Finest automotive rental firms in 2020

Finest automotive rental firms in 2020

Whether or not you’ve got flown someplace, had your automotive within the store or simply wanted to make a visit out of town, there is a good probability you’ve got needed to lease a automotive — and if you happen to’ve completed that, you realize that the rental automotive firm you select makes a distinction.

Individuals decide their rental automotive experiences based mostly on quite a lot of components. Whereas value is clearly necessary, it is not the one factor they care about. Qualities like customer support, an obtainable rewards program, variety of airport areas and nonairport rental automotive hubs, and choice of automobiles all in the end play a job in service satisfaction and figuring out the perfect automotive rental firm.

We have ranked the highest 10 automotive rental firms within the US, based mostly upon viewers service satisfaction. For reference, we primarily used the newest buyer satisfaction surveys compiled by sources resembling J.D. Energy and Associates and High Ten Critiques.

There are extra issues to think about apart from value relating to renting a car.


Total, our decide for greatest automotive rental firm was Enterprise, which has acquired excessive service rankings throughout publications for a lot of years. Enterprise is often lauded for its customer support, however different firms even have their strengths — Sixt, as an illustration, has the widest choice of automobiles to lease, whereas Nationwide automotive rental presents membership into a very helpful buyer loyalty program. Greenback, in the meantime, sometimes presents the perfect reservation costs within the automotive rental enterprise.

In the case of value, rental vehicles fluctuate. Most sellers supply a variety of fashions to lease, with compact vehicles going for cheaper. The town by which you lease and the time of 12 months additionally play an element (New York is especially costly, and holidays will drive up the lease charges). Lastly, you may get the perfect automotive rental reductions by reserving three to 6 months upfront — after that, costs will go up. Making a reservation too far upfront of a visit can even topic you to greater charges.

Sometimes, a automotive will price between $20 and $70 a day, although if you happen to lease them for longer durations you lower your expenses. You may additionally need to guide on-line to get the perfect costs — websites like Kayak and Travelocity are good locations to start out on the lookout for a automotive rental service.

Sometimes, a rental car will price you from $20 to $70 a day.


There are additionally different components to bear in mind earlier than reserving a automotive. If you happen to want a couple of driver on the plan or a automotive seat, rental firms can accommodate you, however most will cost further per day. You additionally could possibly lease a automotive for a enterprise journey by way of your workplace in case your employer has an settlement with a sure automotive rental company. Lastly, most automotive firms can even supply insurance policy while you lease. Including insurance coverage when renting a automotive provides to the value, however it’s value it.

5 issues you must know earlier than renting a automotive

1. The place are you going and for the way lengthy? The solutions to those questions will inform your car lease course of and value.

2. Are you visiting a spot with a complete public transit system? If that’s the case, chances are you’ll not have to lease a automotive.

3. What sort of automotive do you want? If you happen to’re touring alone and never protecting lengthy distances, an financial system automotive needs to be enough to lease. Consider based mostly in your journey plans.

4. Do you want any further lodging along with renting a automotive, resembling a automotive seat or an additional driver on the plan? Would you like insurance coverage when making a automotive rental reserving? What sort of insurance coverage do you want when renting a car?

5. At which automotive rental companies are you able to get the perfect value? Take a look at quite a lot of web sites, together with every firm’s web site, to search out the most affordable automotive rental charges for the car you are interested by renting.


Enterprise has been round for over 60 years and has grown into one of the crucial revered and ubiquitous firms in all of auto rental. Earlier this 12 months, the corporate cleaned up on the Travvy Awards, successful 4 gold honors and one silver within the class of Finest Automotive Leases.

It additionally helps that the corporate prides itself on giving again — Enterprise has promised $60 million to assist struggle starvation globally, and can be planting 1 million bushes within the US annually for the subsequent 50 years.

Enterprise’s USP — distinctive promoting proposition — has been that it picks clients up and brings them to the rental workplace, an additional service that would additionally assist clarify the corporate’s presence on this checklist.

Loyalty program: Enterprise Plus presents a number of reward tiers that every give drivers bonus factors on qualifying rental {dollars} and free automotive upgrades. The variety of car leases you get per 12 months determines your tier eligibility.

Shops worldwide: 8,000

Google Play Retailer app rating: 4.7 out of 5.0

Pattern quote: For the pattern quote, we used the identical standards for each firm: a five-day rental of an ordinary SUV, picked up at Los Angeles Worldwide Airport and dropped off at San Francisco Worldwide Airport. The fee for Enterprise was $617.34. All prices replicate instant cost and embody taxes and charges, however not extra insurance coverage.


Hertz narrowly edged out Enterprise as the highest firm in J.D. Energy’s 2019 rankings (the order was reversed in 2018), and it is not arduous to see why clients are so glad — the host of awards the corporate has gained simply over the previous couple of years for its customer support speaks to its continued efficiency throughout all key metrics.

Hertz encourages repeat buyer enterprise by providing incentives for frequent purchasers, resembling reward factors and e-return choices.

Loyalty program: The Hertz Gold Plus Rewards Program presents advantages for frequent clients, resembling skip-the-counter pickup and e-return, expedited exit gate instances, and a greater variety of auto selections. Renters additionally earn factors towards future leases or different perks.

Shops worldwide: 10,200

Google Play Retailer app rating: 4.7 out of 5.0

Worth quote: $618.92


An enormous within the car rental realm, Avis has been in enterprise for over 70 years. The corporate and its subsidiaries function in 165 nations and has been acknowledged with awards on each continent (besides Antarctica, natch).

Undoubtedly, a lot of Avis‘s success comes from the goodwill the corporate has generated with its Finest Worth Pledge service, which permits a buyer who finds higher charges with different firms to assert matching charges — after which take a further 10% off.

Loyalty program: The Avis Most popular Automotive Rental Program presents clients expedited service, the flexibility to pick out their car through the corporate’s app, and extra advantages. Members additionally earn factors towards rewards (with Most popular Plus members incomes at greater charges).

Shops worldwide: 5,500

Google Play Retailer app rating: 3.9 out of 5.0

Worth quote: $455.99


As the biggest automotive renter for worldwide vacationers visiting North America, Alamo’s enterprise is centered round serving folks on trip. This implies it primarily conducts enterprise at airports, at all times hotbeds of automotive rental.

The corporate prides itself on its automotive rental offers and presents quite a lot of methods to save cash on rental charges — from accomplice level packages with motels and airways to advantages packages for companies.

Loyalty program: The Alamo Insiders loyalty program is easy relating to what it presents: a flat 5% off rental costs. On condition that membership is free, this system is a good alternative to save lots of a bit more cash with ease.

Shops worldwide: 1,200

Google Play Retailer app rating: 4.7 out of 5.0

Worth quote: $591.14


Regardless of being a subsidiary of Hertz, Thrifty automotive rental nonetheless has over 1,000 areas internationally at which it conducts enterprise. Actually, since its 2012 acquisition, Thrifty has elevated its worldwide service presence, notably in Asia, Europe and the Center East.

Loyalty program: Thrifty has a Blue Chip Rewards program, which affords such advantages as the flexibility so as to add a further driver with a sound driver’s license free of charge and precedence counter service at its airport and nonairport areas.

Shops worldwide: 1,000

Google Play Retailer app rating: The official Thrifty app has a 1.Three out of 5,Zero score, however Thrifty Rent’s THRentals app has a 4.2 out of 5.Zero score.

Worth quote: $499.75


Nationwide could also be a division of Enterprise, however the firm constantly receives excessive service rankings and optimistic buyer opinions of its personal accord. Nationwide has over 1,500 service areas worldwide and prides itself on its car choice, which incorporates greater than 40 class choices of vehicles, vehicles, SUVs and vans.

Loyalty program: Becoming a member of Nationwide’s Emerald Membership lets you skip the counter and earn rewards in your reserving — two advantages that make the method smoother for enterprise vacationers.

Shops worldwide: 1,500

Google Play Retailer app rating: 4.7 out of 5.0

Worth quote: $690.62


Initially generally known as “Greenback a Day Rental Automotive,” Greenback could not be capable to ship these reservation charges actually, however the firm nonetheless stays top-of-the-line price range values within the business. Being a subsidiary of Hertz and a accomplice of Thrifty (the 2 firms share over 1,500 storefronts globally) absolutely would not harm Greenback’s potential to supply nice automotive rental offers.

Furthermore, the corporate additionally devotes itself to offering glorious customer support — and that mixed with nice costs, it actually offers you all you want from a automotive rental firm.

Loyalty program: Greenback’s Categorical Rewards program permits clients to skip traces, add extra drivers, and earn free rental days. Membership is free, so if you happen to experience with Greenback even as soon as, it is value signing up.

Shops worldwide: 1,500

Google Play Retailer app rating: 1.2 out of 5.0

Worth quote: $499.75


Because the identify signifies, Funds was based to enchantment to clients on the lookout for an incredible deal — and greater than 60 years later, the corporate nonetheless makes positive to ship “a high quality product, pleasant service and nice worth.”

Owned by the identical mother or father firm as Avis (Avis Funds Group), Funds has almost 3,000 areas worldwide — fairly the step up from its unique fleet of 10 vehicles.

Loyalty program: Funds’s Fastbreak program is designed to make the automotive rental and return course of faster, with the flexibility to bypass traces and drop off your car in a delegated space. Membership is free and likewise comes with unique offers and presents.

Shops worldwide: 3,000

Google Play Retailer app rating: 4.Three out of 5.0

Worth quote: $417.59


Ace is probably not the best-known model in automotive rental, however its areas represent the biggest chain of unbiased rental operators globally. That implies that even with out the company muscle of its rivals, the corporate has managed to develop enormously within the 53 years since its founding.

Plus, the corporate’s accolades show that those that use it are greater than glad — for each 2017 and 2018, Temkin Expertise Scores ranked Ace No. 2 in general buyer expertise.

Loyalty program: Ace’s Rental Genius loyalty program is as simple as it’s useful. Every greenback spent on a qualifying reservation earns a renter a degree, and factors may be redeemed towards rental days and mileage. The corporate additionally presents promotions the place members can earn bonus factors.

Shops worldwide: 300

Google Play Retailer app rating: N/A

Worth quote: Ace would not enable renters to drop off vehicles removed from their origin level. A five-day commonplace SUV rental from LAX that will get dropped off elsewhere in Los Angeles prices $223.93.


A mainstay in Germany, Sixt broke into the US market in 2011 and has already made large inroads — final 12 months, Kayak ranked Sixt the fourth-best automotive rental firm within the US, based mostly upon buyer opinions.

The corporate’s enterprise mannequin differs barely from that of others in that it presents extra car lease lessons (resembling convertibles, pickup vehicles, SUVs, and sports activities vehicles), in addition to higher charges on luxurious vehicles. Up to now, it appears to be working.

Loyalty program: Sixt presents specific playing cards that enable bearers to earn factors on the cash they spend. Past the common specific playing cards, there are a number of tiers (Gold, Platinum, and Diamond) that provide reductions and extra advantages.

Shops worldwide: 2,100

Google Play Retailer app rating: 4.7 out of 5.0

Worth quote: $244.83

Written by Scott Fried for Roadshow.

Extra automotive protection at CNET

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