Making the chief working officer (COO) of companies similar to Amazon and Flipkart answerable for strict implementation of social distancing and sanitisation norms and employees compulsorily downloading the Aarogya Setu app are among the many measures proposed within the draft Customary Working Process (SOP) for e-commerce operations through the COVID-19 pandemic.
With the federal government permitting e-commerce corporations to function through the nationwide lockdown, a draft SOP has been formulated and circulated to stakeholders.
“The aim of this SOP is to offer well being and security steering for cleansing, sustaining hygiene and security at office throughout a pandemic outbreak throughout the availability chain, together with First Mile Sellers,” based on the draft norms, accessed by PTI.
The COO, it mentioned, can have the general accountability for making certain the compliance necessities of the SOPs.
Additionally, regional facility and infrastructure supervisor or related shall be answerable for finishing up particular duties whereas the administration shall be answerable for educating and speaking the necessities of the SOP tips to all stakeholders.
The draft SOP gives for screening of staffers at vendor, warehousing and sale operations for COVID-19 signs (cough, sneezing, fever, respiratory problem) at entry and fast reporting to close by hospital in case of any signs.
Within the occasion of any employees turning out to be constructive for COVID-19, your complete facility shall be instantly evacuated and all belongings shall be lined and remoted.
“It’s necessary of all employees and enterprise homeowners to obtain and register on Aarogya Setu utility and if relevant on the Suraksha Retailer app additionally,” it mentioned.
Logbook have to be maintained for each worker and customer accessing the premises.
“Administration is answerable for safekeeping of such logbook and kinds with detailed data of such guests, similar to identify, age, deal with (present and everlasting), proof of residence, cell quantity, amongst others),” the draft SOP said.
It gives for all employees utilizing handwash / sanitiser at entry, at periodic intervals, and earlier than exit from a facility.
Warehouses and hubs need to run on staggered shifts foundation manpower availability to restrict crowding. All employees have to be supplied with masks on the entrance by the MSME/ first mile vendor.
They’re additionally supposed to take care of social distancing, significantly at locations most liable to gathering, similar to loading bays.
“Vendor employees to take care of minimal distance of three ft from e-commerce 1st mile govt,” it mentioned.
The draft SOP additionally gives for detailed tips for cleansing of the premises of sellers, together with moist mopping with disinfectant as soon as a day, wiping of all trolleys and different industrial machines each 4 hours with disinfectant and cleansing of doorknobs each two hours.
All first mile sellers/ MSMEs should comply with FSSAI”s meals hygiene and security tips for meals enterprise throughout COVID-19 pandemic.
“E-commerce firm shall decide excessive threat areas/impacted pandemic zones and perform fumigation of warehouse websites by exterior distributors a minimum of as soon as each 15 days or if any threat is recognized (for instance any individual visiting the warehouse has been in touch with a COVID-19 constructive individual), whichever is earlier,” it mentioned.
Additionally, automobiles used for supply have to be cleaned and norms just like employees for drivers adopted.
Throughout final mile buyer supply, every supply staffer/driver should carry firm ID card and automobiles used have to be cleaned/ sanitised / disinfected.
“Luggage utilized by supply individual for carrying shipments shall be cleaned earlier than they go away for supply,” the draft SOP mentioned, including all supply employees shall strictly put on masks always throughout supply and preserve minimal 3-feet distance with clients.
“Money on Supply choices ought to be discouraged so far as potential for all order no matter the merchandise or worth of the order,” it added.